Shipping

Shipping rates

• Bikes and framesets: $100 flat, anywhere in Canada.
• Everything else: $25 flat, anywhere in Canada.
• Pickup in store: free at 8 Lakeshore Rd W, Oakville.

Every shipment is tracked, and your shipping confirmation email includes the tracking number.

Delivery times

Orders are usually packed and ready to ship within 1–2 business days. Most orders arrive 2–7 business days after they ship. A business day is Monday to Friday, excluding holidays.

Where we ship

Because of restrictions set by our distributors and manufacturers, we can only ship within Canada.

Shipping insurance

Shipping insurance is an additional cost and is strongly recommended for high-value purchases. If you decline shipping insurance, Wheels of Oakville cannot be held liable for items damaged in transit.

Payment

All transactions are in Canadian dollars. We accept American Express, Visa and Mastercard online, and in-person payment for pickup orders. Orders are subject to verification and acceptance before they ship.

Refused deliveries

If you refuse delivery of a shipment, you are responsible for the return shipping fees and any other applicable fees and taxes, which will be charged to your original payment method. Shipping fees are not refundable for undelivered or refused shipments.

Questions about an order? Call 905.825.0055 or email info@wheelsofoakville.com.